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Shipping

Shipping

Order Tracking

Shipping costs and delivery times

PostNL

PostNL

+ €5.95

Order before 20:00 (CET), shipped the same day

Free shipping from €150.00

Or add NOVANL products for an order from €50.00

UPS

UPS

+ €4.95

Order before 19:30 (CET), shipped the same day

Free shipping from €250.00

Or add NOVANL products for an order from €50.00

Pick up

Pickup

Free

Available after 12:00

Product(s) not available

If you have placed an order and we cannot deliver a product, this is a non-delivery. With a non-delivery you can choose to wait until the product is available again or we will reimburse the product in the form of a store credit or a credit.

Package is delayed

Was your order not delivered on time? Then the delivery may be delayed. You can directly view the latest shipping status via the Track & Trace link of your order. Do you have questions about this? Do not hesitate to contact us so that we can immediately offer a suitable solution.

Change delivery address

Do you want to change or add a delivery address? This can easily be done in your personal dashboard, via Address Book.

Transport damage

Did your package arrive damaged? Let us know within a day by email or WhatsApp. Please include a photo of the damaged package and your order number in your message so that we can immediately provide a suitable solution.

Cash on Delivery (COD)

With UPS, you have the option to pay upon receiving your package. When the courier is at your door, you will need to settle the payment for your order. Please note: for this service, an additional amount of €15 is charged on top of UPS's standard shipping costs. Additionally, this option is only available for orders valued at €200 or more.

FDX LITE

FDX LITE

To offer our customers an affordable option, we introduce FDX Lite. These screens have an HD resolution and provide the best quality within this price segment. While we conduct strict quality controls, we have no influence on the production process. FDX Lite screens come with a factory warranty, but damage to the interior of the screen is not covered by the warranty.
Features FDX LITE
Pixel resolution High Definition (HD)
Refresh rate Fast response
Includes Camera holder, earpiece mesh and proximity bracket
Temperature Low and controlled
360° Polarized Supported
Oil resistant coating Supported
Anti-glare Supported
Front Glass Anti-dust and fingerprint oil
Inspection Tested before shipment
Warranty Covered
service-pack
Service Pack
These parts are original and manufactured in a certified environment by the original manufacturer of the device.
pulled
Pulled
These parts are 100% authentic and undergo rigorous testing and inspection after being removed from an original pre-owned device.
refurbished
Refurbished
These parts have been removed from an original pre-owned phone, but the front glass has been replaced with a glass equivalent to the original, while all other materials have remained authentic.
oem-equivalent
OEM-Equivalent
These parts are professionally assembled by a third party using equivalent components and materials to the original manufacturer.
fdx-ultra
FDX ULTRA
Soft OLED is a high-quality LTPS-OLED solution offering excellent value for money. Thanks to its flexible COP design, the display is thin, lightweight, and less prone to breakage, while delivering bright and vibrant visuals close to OEM-level quality. The touch response is fast and precise, and each batch is carefully tested for color, stability, and performance. This allows professional repair technicians to rely on consistent quality, high compatibility, and a dependable display that looks premium without the premium price tag.
fdx-pro
FDX PRO
Hard OLED is an affordable OLED solution that combines bright, sharp image quality with strong price positioning. The rigid COF panel provides a solid construction that performs well in everyday use. Colors are vibrant, brightness is strong, and touch response remains accurate. Each batch is checked for stability, uniformity, and sensitivity, ensuring technicians can rely on consistent quality. Hard OLED is ideal for customers who want a competitive price without sacrificing reliable performance and visual clarity.
fdx-elite
FDX ELITE
FDX Elite is our premium product, where we work closely with the manufacturer to optimize quality. We make improvements based on customer feedback and our own expertise. Due to our direct influence on the production process, we have full confidence in the quality. Therefore, we offer extensive warranty coverage on these screens: even damage inside the screen (which is normally not covered) is included. However, if damage is visible to the naked eye, whether inside or outside, the warranty becomes void. Our FDX Elite screen has an FHD+ resolution and will be the most expensive option due to its added value and extensive warranty. With this quality and service, we aim to provide a worry-free experience for our customers.
fdx-prime
FDX PRIME
FDX Prime represents the standard in-cell quality, purchased directly from the manufacturer, just like other suppliers in the market. The choice of manufacturer depends on the quality of the production batch, and the products meet the highest in-cell quality standards in the market. FDX Prime screens have an FHD resolution and come with a regular factory warranty. This means that damage to the interior of the screen is not covered.
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We are available from Monday till Friday from 09:00 - 17:00 (CET)

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